VELOTHON Wales

Cardiff, Wales TBD 2018

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Transfer + Withdrawal

VELOTHON: Transfer / Withdrawal
Please read our policies and processes carefully. 

Transfer to another Athlete:
Policy

1. Participants will be able to transfer their entry to another participant up until 2nd June 2017.
2. Any transfer to another participant will be subject to a transfer fee of £15.
3. Transfers are conducted through the online entry system by the withdrawing participant and the new participant.
4. The new participant will pay the relevant fees through the entry system and once complete, the withdrawing participant will automatically receive their refund from the entry system minus the transfer fee.
5. No transfers will be possible for participants withdrawing after 2nd June 2017.

Transfer to another Athlete:
Process

1. Go to https://myevents.active.com and log in
2. Find your registration to 2017 VELOTHON Wales
3. Click on Transfer to another athlete


Transfer to another Distance:
Policy

1. Participants will be able to transfer their entry to a different event distance up until 2nd June 2017 or until the event the athlete is transferring into has sold out.
2. Any transfer between distances will be subject to a transfer fee of £15.
3. Transfers are conducted through the online entry system.
4. No transfers will be possible for participants withdrawing after 2nd June 2017.
5. If additional purchases (e.g. medal engraving) have been purchased along with the original race entry, it will be transferred to the new race. 
6. If an athlete is a member of a team, their entry will transfer and they will remain part of the team.
7. Entries cannot be deferred to the following year nor to any other event.

Transfer to another Distance:
Process

1. Go to https://myevents.active.com and log in
2. Find your registration to 2017 VELOTHON Wales
3. Click on Change Event Category


Refund/Withdrawal:
Policy

1. A participant may withdraw free-of-charge up to two weeks after payment of the event fee. 
2. Notice of withdrawal from the event must be communicated by emailing velothonwales@ironman.com stating clearly the desire to withdraw and putting the word WITHDRAWAL in the subject line of the email. 
3. Withdrawals will not be accepted by telephone. 
4. After the expiry of the two-week post payment period, the entry fee will not be refunded. 
5. The 8% processing fee which is added onto the entry fee (and any extra items you purchase at point of entry) is non-refundable.
6. Entries cannot be deferred to the following year nor to any other event.

Refund/Withdrawal:
Process

1. Notice of withdrawal from the event must be communicated by emailing velothonwales@ironman.com stating clearly the desire to withdraw and putting the word WITHDRAWAL in the subject line of the email.
2. Withdrawals will not be accepted by telephone.
3. Refunds will be transferred to the payment card you used during registration.
4. Entries cannot be deferred to the following year nor to any other event.